Finances¶
Sinch features help you to manage the core aspects of your company’s finances to make your everyday work easier. It allows you to generate price quotes, issue invoices to your customers, send payments to your staff members, set up price lists, wage lists, and more.
Managing orders¶
Calculation / Price quote¶
When you receive an inquiry about your services from a client, you can readily create a price quote order to see the estimated cost. The price quote can be sent in PDF form to the client (see Price quotes).
The order is marked as open and is not published until you negotiate all details with the client and get a final version and approval (see Opened orders). After the client’s approval, the inquiry turns into a registered order for a job in Sinch (see Orders and Jobs).
Pro forma invoice / Orders to finish / Credit notes¶
If needed you can issue a pro forma invoice before the start of the job (see Pro forma invoices). Once the job is performed, you can edit all of the information in the order according to what actually occured, e.g. add extra hours and cost to your staff members if they needed to stay longer or performed extra tasks (see Orders and Jobs). When all of the information is correct and confirmed, you can conveniently issue and send a final invoice to your client (see Orders to finish).
In case of a complaint from a client or any other problem, you can issue a credit note to any invoice (see Credit notes).
Tip
All calculations, price quotes, pro forma invoices, final invoices, and credit notes can be generated in various languages and currencies. You can set your preferred language and currency on your agency’s detail page (see Agency).
Texts on your calculations and quotations can be edited through Settings → Documents settings.
To-do / Profits / History¶
With any order, you can associate a To-do item for yourself or your colleagues (see To-do). All orders are also included in the order history (see History) and into the statistics so you can see what profit your company has made (see Profits).
Invoices¶
All issued invoices are archived. You can see their details and filter them in "Invoices overview". You can see a separate list for unpaid invoices (see Unpaid invoices), pro forma invoices and credit notes. All lists can be exported in CSV file format or downloaded as a group. The overview gives you information about the amount due, date of taxable supply, and also whether the invoice has been sent, downloaded and paid.
Payment status monitoring¶
Sinch gives you the option to monitor whether an order or invoice has been partially, fully or not yet paid without having to check your internet banking separately. The only thing you need to do is pair your Sinch account with your company’s bank account and Sinch will automatically show you the current payment status of all invoices. We’ll help you set it up during the initial configuration of Sinch.
A full list of bank transactions with details can then be seen and filtered through the main menu Finance → Payments and transactions.
Invoice design settings¶
You can also personalize the way your invoices look like by changing the logo and other theme settings on your agency’s detail page (see Agency).
Texts on your invoices can be edited through Settings → Documents settings.
Price lists¶
Price lists determine how much your company charges its customers for provided work. There is always at least one Basic price list, plus any number of necessary custom made price lists for discounts, VIP clients, large orders, etc. Custom price lists can be available either to all customer companies or to the selected ones only. See Price lists for more details about how to set them up and use them.
Wage lists¶
Wage lists determine how much your staff members get paid. You can set different wages based on various criteria, such as the staff members’ profession, rating, role or the company for which they perform the job. You can set any number of necessary custom made wage lists and make them available either to all customers or to the selected ones only. See Wage lists for more details about how to set them up and use them.
Payouts¶
Sinch gives you several options on how to help with payouts to your staff members. Do you want your staff members to be flexible and have the possibility to be paid immediately upon their request, directly into their bank accounts? Do you prefer to handle payouts in person on specific dates only? With Sinch, you can do whatever suits you best!
Setting payment methods and types¶
You can conveniently set up payments based on different types of employees’ contracts (see Contracts) or invoices from contractors (see Invoices). To learn more about payout methods go to Settings → Payout methods.
Sinch, of course, supports payouts by bank transfers but has various features to help you with payouts in cash as well if you wish.
Tip
To make payouts in person quick and smooth for your staff members, you can create an appointment with allocated time slots so nobody needs to wait. For more information see Appointments.
Payments by users’ request¶
To maximally facilitate and speed up payouts, Sinch offers an optional feature to let the staff members request their payments, any time, by themselves from their wallets (see Wallet), while you still have full control over those payments. If you allow it, the staff members can request payments from their wallets in their profiles and you only need to check and approve them. The money is then sent to the staff members’ accounts with one click.
Nevertheless, this feature is only optional and you can have payouts completely under an appointed administrator’s control and schedule them in any frequency according to your needs.
In both cases, you can deal with payments individually or in a batch request according to your preference.
Note
A full list of bank transactions with details can be seen and filtered through the main menu Finance → Payments and transactions.
Wallet system¶
The electronic wallet system allows you and your staff members to have a constant overview of their individual current account balance. It shows both you and that user how much money they earned and were paid out. The wallet system also has an optional feature by which you can allow staff members to be able to request their payments by themselves, see Payments by users’ request.